Employment / Volunteer

Catholic Cemeteries of the Archdiocese of Omaha (“Catholic Cemeteries”) is a
non-profit organization serving Catholic families, the clergy and religious orders
with the corporal work of mercy of respectfully interring the deceased and
providing for their perpetual care. We are a faith-based organization where we
pray every day and truly touch the lives of the people we serve.

Our five Catholic Cemeteries – Calvary, Resurrection, Holy Sepulchre, St. Mary
and St. Mary Magdalene – are designed and maintained to encourage prayerful
visitation through the use of statuary, landscaping, architecture, and Christian
memorials.

The Family Services Representative (“FSR”) guides families through the tactical,
financial and emotional process of purchasing burial space and the associated
goods and services on either an At-Need (those who have currently suffered a
loss) or Pre-Need (those planning for the future) basis. The FSR should have a
sufficient understanding of the Catholic Teaching regarding burials to educate
and guide families regarding what the Church teaches as well as Catholic
Cemeteries policies, rules and regulations. The FSR will also work with funeral
directors and coordinate with the internal ground operations team in arranging
the details of the committals.

Position Title:
Family Services Representative

Reports To:
Manager, Family Services

Compensation:
Hourly, Non-Exempt (Excellent Benefits Package)

Hours:
40 hours per week (M-F 8-4:45; occasional Saturdays 9-1)

DUTIES AND RESPONSIBILITIES

• Promotes and supports the ministry and mission of Catholic Cemeteries.
• Educates families on the benefits of interment in a Catholic Cemetery.
• Assists individuals and families with making arrangements for and
  obtaining the desired items and services for a loved one’s burial (both atneed
  and pre-need situations).
• Prepares applicable administrative documents and financial transaction
  instruments associated with the aforementioned items and services.
• Coordinates/works with funeral directors, representatives of mortuaries,
  clergy, vendors and others (as needed) in deciding and helping to facilitate
  the activities, products and support that best meet the needs of individuals
  and families.
• Ensures actions/decisions are communicated to applicable Catholic
  Cemeteries staff members and outside personnel.
• Promotes the Catholic faith, knowledge of the resurrection of the body and
  the significance the Catholic Cemeteries plays in both.
• Articulates the advantages of pre-arranging burial requirements and must
  be able to accurately document these arrangements for future use.
• Assists individuals/families with the acquisition/development of custom
  memorials.
• Addresses and handles customer concerns and comments both verbally
  and in written form.
• Provides and ensures accurate information regarding availability,
  locations, payment plans, and memorializations.
• Adheres to all Catholic Cemeteries regulations, policies and procedures.
• Ensures paperwork is accurately prepared.
• Performs other tasks as needed/assigned.

QUALIFICATIONS AND EXPERIENCE

• Background in and/or knowledge of the Catholic Church with a
  demonstrated commitment to the mission and teachings of the Church,
  including its burial traditions and regulations.
• Strong customer service skills.
• Demonstrates the highest level of integrity and ethical behavior.
• High school level education or equivalent, with advanced education very
  beneficial. Ability to communicate in Spanish is also beneficial.
• Self-motivated with proven time-management skills.
• Excellent verbal and written communication skills.
• Mathematical competence to calculate financial transactions and other
  administrative data.
• Competent in the use of a personal computer and ability to effectively
  work with Microsoft Office products.
• Developed problem-solving skills with the ability to recognize, analyze and
  resolve issues with minimal supervision.

Catholic Cemeteries is looking for an Operations Representative to provide burial preparation / funeral work, general landscaping and property grounds maintenance. This will include a variety of tasks including operation of industrial equipment, mowing, trimming, planting, watering, digging, and other duties.

Position Title:
Operations Representative

Reports To:
Operations Manager; Cemetery Caretakers

Compensation:
Hourly, Non-Exempt (Excellent Benefits Package)

Hours:
Full-Time Regular (40 hours per week)

Location:
Calvary / Resurrection Cemeteries – 7710 West Center Rd
Holy Sepulchre Cemetery – 4912 Leavenworth St.
Mary Magdalene / St. Mary Cemeteries – 5226 S 46th St

DUTIES AND RESPONSIBILITIES

• Prepare burial spaces: excavation and back-filling of burial space using industrial equipment; set-up and
  tear-down of tents, chairs and equipment for committal services
  • Industrial equipment may include industrial mowers, trucks, backhoes and other equipment
• Perform landscaping and grounds maintenance using hand/power tools and industrial equipment
• Perform basic concrete finishing work
• Provide excellent customer service to all cemetery guests and vendors
• Perform general maintenance and upkeep on equipment, tools and buildings
• Keep the entire property free of litter, cigarette butts, and other trash and hazards
• Follow all safety practices and procedures, especially regarding chemicals and powered equipment
• Perform other duties as assigned

Work Environment

• Year-round outdoor and indoor work
• Requires driving of work vehicles, tractors, mowers, industrial equipment and trailers
• Exposure to weather extremes, dust, pollen, chemicals
• Tobacco, Alcohol, and Drug Free Work Place
• Steel Toe Shoes to be worn during all work hours
• Uniforms Provided

Knowledge, skill, and abilities (REQUIRED)

• Respect for Catholic faith and Catholic funeral rites
• Enthusiastic worker with an openness and desire to learn new skills
• Ability to lift, push, or pull items up to 50 lbs and team lift up to 100 lbs.
• Ability to read Basic Roman Numerals
• Mathematical competence to calculate basic weights and measurements (metric and standard)
• Ability to follow policy and safety procedures; maintain confidential information
• Ability to safely operate and control various equipment and machinery, such as weed eaters, trimmers,
  commercial mowers, tractors, trucks, backhoes
• Ability to climb ladders, use scissor lifts and work at heights of up to 25 feet
• Ability to work either with a team or independently with little direct supervision
• Flexibility in responding to day-to-day work requirements and a varied work schedule or assignments
• Ensure completion of all responsibilities in a timely and efficient manner
• Maintain professional appearance, reliable attendance, attention to detail, and high-quality work

Education and experience (PREFERRED)

• Experience working in cemeteries, golf courses, grounds or lawn maintenance is preferred
• Experience performing residential or commercial building maintenance is preferred
• Experience in light construction, automotive, or farming is preferred

Employment Criteria (REQUIRED)

• Must pass a pre-employment physical examination, including a drug screen
• Must be at least 18 years old
• Must hold a valid driver’s license and have an acceptable driving record
• Must pass a pre-employment background check
• Must work Memorial Day Weekend (Saturday to Monday), but with other compensating time off